Get In Touch
845 Broadway, Suite 610
New York, NY 10003, USA
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Tiffany Marquez
Direct Email: [email protected]
Direct Phone: (920) 975-1714
7569 Francis Fields Suite 403
Edwardbury, NJ 45068
Send Us a Message
Visit Our Store
Come visit our flagship store in the heart of New York City. Experience our full collection of urban wear, sportswear, and accessories firsthand. Our knowledgeable staff is ready to help you find the perfect pieces for your style.
Why Choose Urban Wear Store
At Urban Wear Store, we pride ourselves on offering exceptional customer service alongside our premium clothing collection. Whether you have questions about sizing, need style advice, or want to know more about our latest arrivals, our team is always ready to assist you.
We understand that shopping for clothing and accessories should be an enjoyable experience. That's why we've created multiple ways for you to reach us - visit our physical store, call us directly, send an email, or use our convenient contact form above. We typically respond to all inquiries within 24 hours during business days.
Our commitment to customer satisfaction extends beyond the sale. We offer comprehensive support for returns, exchanges, and product care questions. If you're not completely satisfied with your purchase, our team will work with you to find a solution that meets your needs.
Frequently Asked Questions
What are your shipping options?
We offer standard, express, and overnight shipping options. Standard shipping typically takes 3-5 business days, express shipping takes 2-3 business days, and overnight shipping delivers within 1 business day. All orders are processed within 24 hours of placement.
Do you accept returns?
Yes, we accept returns within 30 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached. Please contact our customer service team to initiate a return.
How can I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. You can use this number to track your package on our website or the carrier's website.
Do you offer international shipping?
Currently, we ship within the United States only. We're working on expanding our shipping options to include international destinations in the near future.